Privacy & Policy
Introduction
1. Our privacy policy describes how we collect, store, use, and protect your personal information. It’s important for you to review this privacy policy.
By “personal information”, we mean information that can identify a specific person.
2. We do not consider anonymized information to be personal information. We collect personal information when you use telefonati.com or related services (“Site”) — including buying, selling, contacting support, or participating in any activity on the platform.
By providing your information, you consent to us processing it according to this policy.
3. We may amend the privacy policy at any time by posting an updated version on the Site. Your continued use of the Site means you accept the updated policy.
4. Check the Site regularly for updates.
Our privacy policy covers:
- 1. Collection of your personal information
- 2. Use of your personal information
- 3. How you and others may use personal information
- 4. Accessing and amending your information
- 5. Third-party website links
- 6. Cookies
- 7. Spam policy
- 8. Protecting your information
- 9. Contacting us about privacy
Our collection of your personal information
1. During registration, we may request your name, address, email, phone number, date of birth, or other identifying data.
We may also request proof of identity such as passport, residency documents, national ID, or driver’s license.
2. We may collect financial information, such as credit card or bank details.
3. Financial information should only be entered in the “My Account” section for billing and order fulfillment.
You should not post personal or financial information anywhere else on the Site.
4. We collect transactional information related to your activities on the Site.
5. We may log your IP address for site administration and analytics.
6. We may collect device and browsing information (browser type, pages visited, access times).
We may also collect survey responses, customer support interactions, feedback, and aggregated anonymous statistical data.
Our use of your personal information
1. We use your information to provide services, support, improve the platform, prevent illegal activity, enforce our User Agreement, and send relevant notifications or promotions.
2. We may disclose information to legal authorities if required by law, investigation, or to prevent harm.
3. In case of a sale of telefonati.com or related assets, your data may be shared with the acquiring party.
We may also share info with affiliated companies for service improvements.
4. Certain information (like username, ratings, and auction participation) may appear publicly on the Site.
5. We do not sell or rent your personal data to third parties.
6. You consent to receiving emails about updates and promotions unless you opt out.
Your use of your and other users’ personal information
1. Site members may need to exchange information for transactions.
2. We cannot guarantee privacy when you share your info with other users. Always check their policies.
3. This policy does not cover sharing your data with other members.
4. You may only use another member’s information for the transaction in question.
5. You must comply with all applicable laws when handling others’ data.
Accessing, reviewing, and editing your information
You can update or correct your personal information in the My Account section or by contacting customer support.
We retain data as required by law, for fraud prevention, debugging, and legal compliance.
Third-party website links
The Site may contain links to third-party websites. Their privacy policies are separate from ours. Always review them before sharing personal data.
Cookies
1. We use cookies to improve your experience and analyze usage patterns. Cookies do not reveal personal information.
2. You may decline cookies, but some features may not function properly.
No spam or spoof emails
To report spam, forward the message to support@telefonati.com.
We scan communications for spam, viruses, and malicious activity.
Protecting your personal information
1. Data is stored on servers in Ireland/Dublin and the United States.
2. By using the Site, you consent to this transfer and storage.
3. All personal information is encrypted, but the Internet is not 100% secure.
4. You must enter your username and password each time you log in.
5. Use a strong password.
6. Never share your credentials.
7. If compromised, change your password immediately and contact support.